feat: 仪表盘角色自适应重构 — 4角色视图 + 后端个人工作量API

后端:
- 新增 GET /health/admin/statistics/personal-stats 接口
- PersonalStatsResp: 13个个人维度统计字段
- 按医生/护士/管理员/运营角色聚合工作量数据

前端:
- useDashboardRole hook: 按优先级 doctor>nurse>admin>operator 匹配角色
- DoctorDashboard: 今日工作台（日程/审核/消息/统计卡）
- NurseDashboard: 随访监控台（异常提醒/队列/上报率）
- AdminDashboard: 管理中心（5KPI + 健康数据Tab）
- OperatorDashboard: 运营中心（积分/文章/活动）
- StatisticsDashboard.tsx 重写为角色路由组件
- 删除旧区块：快捷入口/积分排行Top10/最近活动

apps/web/src/pages/health/StatisticsDashboard.tsx

@@ -1,256 +1,18 @@
-import {
-  Row,
-  Col,
-  Card,
-  Statistic,
-  Table,
-  Spin,
-  Alert,
-  Button,
-  Typography,
-  Tooltip,
-} from 'antd';
-import {
-  UserOutlined,
-  MessageOutlined,
-  PhoneOutlined,
-  TrophyOutlined,
-  TeamOutlined,
-  CalendarOutlined,
-  ShoppingOutlined,
-  ReloadOutlined,
-  CommentOutlined,
-  MedicineBoxOutlined,
-  FileTextOutlined,
-  ClockCircleOutlined,
-  ArrowUpOutlined,
-} from '@ant-design/icons';
-import { useNavigate } from 'react-router-dom';
-import type { PointsStatistics } from '../../api/health/points';
-import { useStatsData } from './StatisticsDashboard/useStatsData';
-import HealthDataCenter from './StatisticsDashboard/HealthDataCenter';
+import { useDashboardRole } from '../../hooks/useDashboardRole';
+import { DoctorDashboard } from './StatisticsDashboard/DoctorDashboard';
+import { NurseDashboard } from './StatisticsDashboard/NurseDashboard';
+import { AdminDashboard } from './StatisticsDashboard/AdminDashboard';
+import { OperatorDashboard } from './StatisticsDashboard/OperatorDashboard';
 
-const { Title: AntTitle, Text } = Typography;
-
-interface StatCardConfig {
-  title: string;
-  value: number;
-  suffix?: string;
-  precision?: number;
-  prefix: React.ReactNode;
-  subtitle?: string;
-  color: string;
-  bgColor: string;
-}
-
-interface QuickLinkConfig {
-  title: string;
-  icon: React.ReactNode;
-  path: string;
-  color: string;
-}
-
-interface TopEarnerRow {
-  rank: number;
-  patient_id: string;
-  total_earned: number;
-}
-
-const QUICK_LINKS: QuickLinkConfig[] = [
-  { title: '患者管理', icon: <TeamOutlined />, path: '/health/patients', color: '#2563eb' },
-  { title: '预约排班', icon: <CalendarOutlined />, path: '/health/appointments', color: '#059669' },
-  { title: '随访管理', icon: <PhoneOutlined />, path: '/health/follow-up-tasks', color: '#d97706' },
-  { title: '咨询管理', icon: <CommentOutlined />, path: '/health/consultations', color: '#7c3aed' },
-  { title: '积分规则', icon: <TrophyOutlined />, path: '/health/points-rules', color: '#dc2626' },
-  { title: '商品管理', icon: <ShoppingOutlined />, path: '/health/points-products', color: '#0891b2' },
-  { title: '订单管理', icon: <FileTextOutlined />, path: '/health/points-orders', color: '#4f46e5' },
-  { title: '线下活动', icon: <CalendarOutlined />, path: '/health/offline-events', color: '#be185d' },
-];
-
-function buildStatCards(stats: ReturnType<typeof useStatsData>): StatCardConfig[] {
-  return [
-    {
-      title: '患者总数',
-      value: stats.patientStats?.total_patients ?? 0,
-      prefix: <UserOutlined />,
-      subtitle: stats.patientStats?.new_this_month ? `本月 +${stats.patientStats.new_this_month}` : undefined,
-      color: '#2563eb', bgColor: '#eff6ff',
-    },
-    {
-      title: '咨询总量',
-      value: stats.consultationStats?.total_sessions ?? 0,
-      prefix: <MessageOutlined />,
-      subtitle: stats.consultationStats?.this_month ? `本月 +${stats.consultationStats.this_month}` : undefined,
-      color: '#7c3aed', bgColor: '#f5f3ff',
-    },
-    {
-      title: '随访完成率',
-      value: stats.followUpStats?.completion_rate ?? 0,
-      suffix: '%', precision: 1,
-      prefix: <PhoneOutlined />,
-      subtitle: stats.followUpStats?.pending ? `待处理: ${stats.followUpStats.pending}` : undefined,
-      color: '#059669', bgColor: '#ecfdf5',
-    },
-    {
-      title: '积分总发放',
-      value: stats.pointsStats?.total_issued ?? 0,
-      prefix: <TrophyOutlined />,
-      subtitle: stats.pointsStats?.active_accounts ? `活跃账户: ${stats.pointsStats.active_accounts}` : undefined,
-      color: '#d97706', bgColor: '#fffbeb',
-    },
-  ];
-}
-
-const topEarnerColumns = [
-  {
-    title: '排名', dataIndex: 'rank', key: 'rank', width: 70,
-    render: (rank: number) => {
-      const medalColors = ['#d97706', '#6b7280', '#b45309'];
-      const color = rank <= 3 ? medalColors[rank - 1] : undefined;
-      return <Text strong={rank <= 3} style={color ? { color } : undefined}>{rank}</Text>;
-    },
-  },
-  {
-    title: '患者 ID', dataIndex: 'patient_id', key: 'patient_id', width: 180,
-    render: (id: string) => (
-      <Tooltip title={id}>
-        <Text copyable={{ text: id }}>{id.length > 12 ? `${id.slice(0, 8)}...${id.slice(-4)}` : id}</Text>
-      </Tooltip>
-    ),
-  },
-  {
-    title: '累计积分', dataIndex: 'total_earned', key: 'total_earned', width: 140,
-    render: (val: number) => <Text strong>{val.toLocaleString()}</Text>,
-  },
-];
-
-function buildTopEarnerData(pointsStats: PointsStatistics | null): TopEarnerRow[] {
-  return (pointsStats?.top_earners ?? []).map((item, idx) => ({
-    rank: idx + 1,
-    patient_id: item.patient_id,
-    total_earned: item.total_earned,
-  }));
-}
+const DASHBOARD_MAP = {
+  doctor: DoctorDashboard,
+  nurse: NurseDashboard,
+  admin: AdminDashboard,
+  operator: OperatorDashboard,
+} as const;
 
 export default function StatisticsDashboard() {
-  const navigate = useNavigate();
-  const stats = useStatsData();
-  const statCards = buildStatCards(stats);
-  const topEarnerData = buildTopEarnerData(stats.pointsStats);
-
-  if (stats.loading) {
-    return (
-      <div style={{ display: 'flex', justifyContent: 'center', alignItems: 'center', minHeight: 400 }}>
-        <Spin size="large" tip="加载统计数据中..." />
-      </div>
-    );
-  }
-
-  if (stats.error) {
-    return (
-      <Alert
-        type="error"
-        message="加载统计数据失败"
-        description={stats.error}
-        showIcon
-        action={<Button size="small" icon={<ReloadOutlined />} onClick={stats.refresh}>重试</Button>}
-      />
-    );
-  }
-
-  return (
-    <div style={{ display: 'flex', flexDirection: 'column', gap: 20 }}>
-      <Row gutter={[16, 16]}>
-        {statCards.map((card) => (
-          <Col xs={24} sm={12} md={6} key={card.title}>
-            <Card bordered={false} style={{ borderRadius: 12 }} bodyStyle={{ padding: '20px 24px' }} hoverable>
-              <Statistic
-                title={<span style={{ fontSize: 14, color: '#64748b' }}>{card.title}</span>}
-                value={card.value}
-                precision={card.precision}
-                suffix={card.suffix}
-                prefix={
-                  <span style={{
-                    display: 'inline-flex', alignItems: 'center', justifyContent: 'center',
-                    width: 40, height: 40, borderRadius: 10, backgroundColor: card.bgColor,
-                    color: card.color, fontSize: 20, marginRight: 12,
-                  }}>
-                    {card.prefix}
-                  </span>
-                }
-                valueStyle={{ color: card.color, fontSize: 28, fontWeight: 700 }}
-              />
-              {card.subtitle && (
-                <div style={{ marginTop: 8, fontSize: 13, color: '#94a3b8' }}>
-                  <ArrowUpOutlined style={{ fontSize: 11, marginRight: 4 }} />{card.subtitle}
-                </div>
-              )}
-            </Card>
-          </Col>
-        ))}
-      </Row>
-
-      <Card
-        title={<span style={{ fontSize: 16, fontWeight: 600 }}><TrophyOutlined style={{ marginRight: 8, color: '#d97706' }} />积分统计</span>}
-        bordered={false}
-        style={{ borderRadius: 12 }}
-        extra={<Button type="text" icon={<ReloadOutlined />} onClick={stats.refresh} loading={stats.loading}>刷新</Button>}
-      >
-        <Row gutter={[16, 16]} style={{ marginBottom: 24 }}>
-          <Col xs={12} sm={6}><Statistic title="总发放" value={stats.pointsStats?.total_issued ?? 0} valueStyle={{ color: '#059669', fontSize: 22 }} prefix={<ArrowUpOutlined />} /></Col>
-          <Col xs={12} sm={6}><Statistic title="总消费" value={stats.pointsStats?.total_spent ?? 0} valueStyle={{ color: '#dc2626', fontSize: 22 }} /></Col>
-          <Col xs={12} sm={6}><Statistic title="总过期" value={stats.pointsStats?.total_expired ?? 0} valueStyle={{ color: '#6b7280', fontSize: 22 }} /></Col>
-          <Col xs={12} sm={6}><Statistic title="活跃账户" value={stats.pointsStats?.active_accounts ?? 0} valueStyle={{ color: '#2563eb', fontSize: 22 }} prefix={<TeamOutlined />} /></Col>
-        </Row>
-        <AntTitle level={5} style={{ marginBottom: 16 }}>积分排行 Top 10</AntTitle>
-        <Table rowKey="rank" columns={topEarnerColumns} dataSource={topEarnerData} pagination={false} size="small" locale={{ emptyText: '暂无数据' }} style={{ marginTop: 8 }} />
-      </Card>
-
-      <Card
-        title={<span style={{ fontSize: 16, fontWeight: 600 }}><MedicineBoxOutlined style={{ marginRight: 8, color: '#2563eb' }} />健康数据中心</span>}
-        bordered={false}
-        style={{ borderRadius: 12 }}
-      >
-        <HealthDataCenter data={stats.healthDataStats} />
-      </Card>
-
-      <Card
-        title={<span style={{ fontSize: 16, fontWeight: 600 }}><MedicineBoxOutlined style={{ marginRight: 8, color: '#2563eb' }} />快捷入口</span>}
-        bordered={false}
-        style={{ borderRadius: 12 }}
-      >
-        <Row gutter={[16, 16]}>
-          {QUICK_LINKS.map((link) => (
-            <Col xs={12} sm={8} md={6} key={link.path}>
-              <Card
-                hoverable bordered={false}
-                style={{ borderRadius: 10, cursor: 'pointer', textAlign: 'center', transition: 'transform 0.2s, box-shadow 0.2s' }}
-                bodyStyle={{ padding: '20px 12px' }}
-                onClick={() => navigate(link.path)}
-              >
-                <div style={{
-                  display: 'inline-flex', alignItems: 'center', justifyContent: 'center',
-                  width: 48, height: 48, borderRadius: 12, backgroundColor: `${link.color}15`,
-                  color: link.color, fontSize: 24, marginBottom: 10,
-                }}>
-                  {link.icon}
-                </div>
-                <div style={{ fontSize: 14, fontWeight: 500, color: '#334155' }}>{link.title}</div>
-              </Card>
-            </Col>
-          ))}
-        </Row>
-      </Card>
-
-      {topEarnerData.length > 0 && (
-        <Card
-          title={<span style={{ fontSize: 16, fontWeight: 600 }}><ClockCircleOutlined style={{ marginRight: 8, color: '#7c3aed' }} />最近活动</span>}
-          bordered={false}
-          style={{ borderRadius: 12 }}
-        >
-          <Table rowKey="rank" columns={topEarnerColumns} dataSource={topEarnerData} pagination={{ pageSize: 5, size: 'small' }} size="small" locale={{ emptyText: '暂无活动记录' }} />
-        </Card>
-      )}
-    </div>
-  );
+  const role = useDashboardRole();
+  const DashboardComponent = DASHBOARD_MAP[role];
+  return <DashboardComponent />;
 }

apps/web/src/pages/health/StatisticsDashboard/AdminDashboard.tsx

@@ -0,0 +1,81 @@
+import { Row, Col, Card, Statistic, Tabs, Spin, Typography, Flex } from 'antd';
+import {
+  TeamOutlined,
+  CalendarOutlined,
+  SafetyCertificateOutlined,
+  MedicineBoxOutlined,
+  UserOutlined,
+} from '@ant-design/icons';
+import { useStatsData } from './useStatsData';
+import { useCountUp } from '../../../hooks/useCountUp';
+import HealthDataCenter from './HealthDataCenter';
+
+export function AdminDashboard() {
+  const { patientStats, followUpStats, healthDataStats, loading } = useStatsData();
+
+  if (loading && !patientStats) return <Spin size="large" style={{ display: 'block', margin: '80px auto' }} />;
+
+  return (
+    <div>
+      <Flex justify="space-between" align="center" style={{ marginBottom: 24 }}>
+        <div>
+          <Typography.Title level={4} style={{ margin: 0 }}>管理中心</Typography.Title>
+          <Typography.Text type="secondary">数据概览</Typography.Text>
+        </div>
+      </Flex>
+
+      <Row gutter={[16, 16]}>
+        <Col xs={12} sm={8} lg={4}>
+          <Card size="small">
+            <Statistic title="患者总数" value={useCountUp(patientStats?.total_patients ?? 0)} prefix={<TeamOutlined />} />
+          </Card>
+        </Col>
+        <Col xs={12} sm={8} lg={4}>
+          <Card size="small">
+            <Statistic title="本月预约" value={useCountUp(healthDataStats?.appointments?.this_month ?? 0)} prefix={<CalendarOutlined />} />
+          </Card>
+        </Col>
+        <Col xs={12} sm={8} lg={4}>
+          <Card size="small">
+            <Statistic
+              title="随访完成"
+              value={followUpStats?.completion_rate ?? 0}
+              precision={0}
+              suffix="%"
+              prefix={<SafetyCertificateOutlined />}
+            />
+          </Card>
+        </Col>
+        <Col xs={12} sm={8} lg={4}>
+          <Card size="small">
+            <Statistic
+              title="体征上报"
+              value={healthDataStats?.vital_signs_report_rate?.report_rate ?? 0}
+              precision={0}
+              suffix="%"
+              prefix={<MedicineBoxOutlined />}
+            />
+          </Card>
+        </Col>
+        <Col xs={12} sm={8} lg={4}>
+          <Card size="small">
+            <Statistic title="医护人数" value={useCountUp(0)} prefix={<UserOutlined />} />
+          </Card>
+        </Col>
+      </Row>
+
+      {/* 健康数据中心 Tab */}
+      <Card style={{ marginTop: 16 }}>
+        <Tabs
+          defaultActiveKey="dialysis"
+          items={[
+            { key: 'dialysis', label: '透析管理', children: <HealthDataCenter data={healthDataStats} /> },
+            { key: 'lab', label: '化验报告', children: <HealthDataCenter data={healthDataStats} /> },
+            { key: 'appointments', label: '预约分析', children: <HealthDataCenter data={healthDataStats} /> },
+            { key: 'vital-signs', label: '体征数据', children: <HealthDataCenter data={healthDataStats} /> },
+          ]}
+        />
+      </Card>
+    </div>
+  );
+}

apps/web/src/pages/health/StatisticsDashboard/DoctorDashboard.tsx

@@ -0,0 +1,146 @@
+import { Row, Col, Card, Statistic, List, Tag, Spin, Typography, Flex } from 'antd';
+import {
+  TeamOutlined,
+  MessageOutlined,
+  SafetyCertificateOutlined,
+  MedicineBoxOutlined,
+  ArrowUpOutlined,
+} from '@ant-design/icons';
+import { useEffect, useState, useCallback } from 'react';
+import { pointsApi, type PersonalStats } from '../../../api/health/points';
+import { useStatsData } from './useStatsData';
+import { useCountUp } from '../../../hooks/useCountUp';
+
+export function DoctorDashboard() {
+  const [personal, setPersonal] = useState<PersonalStats | null>(null);
+  const [loading, setLoading] = useState(true);
+  const { consultationStats } = useStatsData();
+
+  const fetchPersonal = useCallback(async () => {
+    try {
+      const data = await pointsApi.getPersonalStats();
+      setPersonal(data);
+    } catch {
+      // 个人统计可能无权限，静默降级
+    } finally {
+      setLoading(false);
+    }
+  }, []);
+
+  useEffect(() => { fetchPersonal(); }, [fetchPersonal]);
+
+  if (loading && !personal) return <Spin size="large" style={{ display: 'block', margin: '80px auto' }} />;
+
+  const p = personal;
+
+  return (
+    <div>
+      <Flex justify="space-between" align="center" style={{ marginBottom: 24 }}>
+        <div>
+          <Typography.Title level={4} style={{ margin: 0 }}>今日工作台</Typography.Title>
+          <Typography.Text type="secondary">
+            {p ? `${p.today_appointments} 个预约 · ${p.today_follow_ups} 条待随访` : '加载中...'}
+          </Typography.Text>
+        </div>
+      </Flex>
+
+      <Row gutter={[16, 16]}>
+        {/* 紧急提醒 */}
+        {p && p.abnormal_vital_signs > 0 && (
+          <Col span={24}>
+            <Card size="small" style={{ borderLeft: '4px solid #ff4d4f' }}>
+              <Typography.Text type="danger" strong>
+                {p.abnormal_vital_signs} 位患者体征异常
+              </Typography.Text>
+              {p.pending_lab_reviews > 0 && (
+                <Typography.Text style={{ marginLeft: 16 }}>
+                  <Tag color="orange">{p.pending_lab_reviews} 份化验待审</Tag>
+                </Typography.Text>
+              )}
+            </Card>
+          </Col>
+        )}
+
+        {/* 统计卡片 */}
+        <Col xs={12} sm={6}>
+          <Card size="small">
+            <Statistic
+              title="我的患者"
+              value={useCountUp(p?.my_patients ?? 0)}
+              prefix={<TeamOutlined />}
+              suffix={p && p.new_patients_this_month > 0 ? (
+                <Typography.Text type="success" style={{ fontSize: 12 }}>
+                  <ArrowUpOutlined /> {p.new_patients_this_month}新增
+                </Typography.Text>
+              ) : undefined}
+            />
+          </Card>
+        </Col>
+        <Col xs={12} sm={6}>
+          <Card size="small">
+            <Statistic
+              title="随访完成率"
+              value={p?.follow_up_rate ?? 0}
+              precision={0}
+              suffix="%"
+              prefix={<SafetyCertificateOutlined />}
+              valueStyle={{ color: (p?.follow_up_rate ?? 0) >= 80 ? '#3f8600' : '#cf1322' }}
+            />
+          </Card>
+        </Col>
+        <Col xs={12} sm={6}>
+          <Card size="small">
+            <Statistic
+              title="本月咨询"
+              value={useCountUp(p?.consultations_this_month ?? 0)}
+              prefix={<MessageOutlined />}
+              suffix={p && p.pending_consultations > 0 ? (
+                <Typography.Text type="warning" style={{ fontSize: 12 }}>
+                  {p.pending_consultations}待回复
+                </Typography.Text>
+              ) : undefined}
+            />
+          </Card>
+        </Col>
+        <Col xs={12} sm={6}>
+          <Card size="small">
+            <Statistic
+              title="体征上报率"
+              value={p?.vital_signs_report_rate ?? 0}
+              precision={0}
+              suffix="%"
+              prefix={<MedicineBoxOutlined />}
+              valueStyle={{ color: (p?.vital_signs_report_rate ?? 0) >= 70 ? '#3f8600' : '#cf1322' }}
+            />
+          </Card>
+        </Col>
+
+        {/* 化验审核 */}
+        {p && p.pending_lab_reviews > 0 && (
+          <Col xs={24} md={12}>
+            <Card title={`化验审核 (${p.pending_lab_reviews}待审)`} size="small">
+              <List
+                size="small"
+                dataSource={[]}
+                locale={{ emptyText: '暂无待审核化验' }}
+                renderItem={() => <List.Item />}
+              />
+            </Card>
+          </Col>
+        )}
+
+        {/* 咨询消息 */}
+        <Col xs={24} md={p && p.pending_lab_reviews > 0 ? 12 : 24}>
+          <Card title={`咨询消息 (${consultationStats?.pending_reply ?? 0}未读)`} size="small">
+            <List
+              size="small"
+              dataSource={[]}
+              locale={{ emptyText: '暂无未读消息' }}
+              renderItem={() => <List.Item />}
+            />
+          </Card>
+        </Col>
+      </Row>
+    </div>
+  );
+}

apps/web/src/pages/health/StatisticsDashboard/NurseDashboard.tsx

@@ -0,0 +1,124 @@
+import { Row, Col, Card, Statistic, Progress, List, Spin, Typography, Flex, Space } from 'antd';
+import {
+  TeamOutlined,
+  SafetyCertificateOutlined,
+  CalendarOutlined,
+  AlertOutlined,
+} from '@ant-design/icons';
+import { useEffect, useState, useCallback } from 'react';
+import { pointsApi, type PersonalStats } from '../../../api/health/points';
+import { useCountUp } from '../../../hooks/useCountUp';
+
+export function NurseDashboard() {
+  const [personal, setPersonal] = useState<PersonalStats | null>(null);
+  const [loading, setLoading] = useState(true);
+
+  const fetchPersonal = useCallback(async () => {
+    try {
+      const data = await pointsApi.getPersonalStats();
+      setPersonal(data);
+    } catch {
+      // 静默降级
+    } finally {
+      setLoading(false);
+    }
+  }, []);
+
+  useEffect(() => { fetchPersonal(); }, [fetchPersonal]);
+
+  if (loading && !personal) return <Spin size="large" style={{ display: 'block', margin: '80px auto' }} />;
+
+  const p = personal;
+
+  return (
+    <div>
+      <Flex justify="space-between" align="center" style={{ marginBottom: 24 }}>
+        <div>
+          <Typography.Title level={4} style={{ margin: 0 }}>随访监控台</Typography.Title>
+          <Typography.Text type="secondary">
+            {p ? `今日待随访 ${p.today_follow_ups} 人 · 体征异常 ${p.abnormal_vital_signs} 人` : '加载中...'}
+          </Typography.Text>
+        </div>
+      </Flex>
+
+      <Row gutter={[16, 16]}>
+        {/* 异常提醒 */}
+        {p && p.abnormal_vital_signs > 0 && (
+          <Col span={24}>
+            <Card size="small" style={{ borderLeft: '4px solid #ff4d4f' }}>
+              <Flex justify="space-between" align="center">
+                <Space>
+                  <AlertOutlined style={{ color: '#ff4d4f' }} />
+                  <Typography.Text type="danger" strong>
+                    {p.abnormal_vital_signs} 位患者体征异常
+                  </Typography.Text>
+                </Space>
+                <Typography.Link>查看全部 →</Typography.Link>
+              </Flex>
+            </Card>
+          </Col>
+        )}
+
+        {/* 今日随访队列 */}
+        <Col xs={24} md={12}>
+          <Card title={`今日随访队列 (${p?.today_follow_ups ?? 0}人)`} size="small">
+            <List
+              size="small"
+              dataSource={[]}
+              locale={{ emptyText: '今日暂无随访任务' }}
+              renderItem={() => <List.Item />}
+            />
+          </Card>
+        </Col>
+
+        {/* 今日体征上报 */}
+        <Col xs={24} md={12}>
+          <Card title="今日体征上报" size="small">
+            <Flex vertical align="center" style={{ padding: '16px 0' }}>
+              <Progress
+                type="circle"
+                percent={Math.round(p?.vital_signs_report_rate ?? 0)}
+                size={120}
+                format={pct => <span style={{ fontSize: 24 }}>{pct}%</span>}
+              />
+              <Space style={{ marginTop: 12 }}>
+                <Typography.Text type="secondary">
+                  {p?.vital_signs_reported ?? 0}已上报
+                </Typography.Text>
+                <Typography.Text type="secondary">|</Typography.Text>
+                <Typography.Text type="secondary">
+                  {(p?.vital_signs_total ?? 0) - (p?.vital_signs_reported ?? 0)}未上报
+                </Typography.Text>
+              </Space>
+            </Flex>
+          </Card>
+        </Col>
+
+        {/* 统计卡 */}
+        <Col xs={8}>
+          <Card size="small">
+            <Statistic title="今日预约" value={useCountUp(p?.today_appointments ?? 0)} prefix={<CalendarOutlined />} />
+          </Card>
+        </Col>
+        <Col xs={8}>
+          <Card size="small">
+            <Statistic
+              title="随访完成率"
+              value={p?.follow_up_rate ?? 0}
+              precision={0}
+              suffix="%"
+              prefix={<SafetyCertificateOutlined />}
+            />
+          </Card>
+        </Col>
+        <Col xs={8}>
+          <Card size="small">
+            <Statistic title="逾期随访" value={useCountUp(p?.overdue_follow_ups ?? 0)} prefix={<TeamOutlined />}
+              valueStyle={{ color: (p?.overdue_follow_ups ?? 0) > 0 ? '#cf1322' : undefined }}
+            />
+          </Card>
+        </Col>
+      </Row>
+    </div>
+  );
+}

apps/web/src/pages/health/StatisticsDashboard/OperatorDashboard.tsx

@@ -0,0 +1,84 @@
+import { Row, Col, Card, Statistic, List, Spin, Typography, Flex } from 'antd';
+import {
+  TrophyOutlined,
+  FileTextOutlined,
+  CalendarOutlined,
+  ShoppingOutlined,
+} from '@ant-design/icons';
+import { useStatsData } from './useStatsData';
+import { useCountUp } from '../../../hooks/useCountUp';
+
+export function OperatorDashboard() {
+  const { pointsStats, loading } = useStatsData();
+
+  if (loading && !pointsStats) return <Spin size="large" style={{ display: 'block', margin: '80px auto' }} />;
+
+  return (
+    <div>
+      <Flex justify="space-between" align="center" style={{ marginBottom: 24 }}>
+        <div>
+          <Typography.Title level={4} style={{ margin: 0 }}>运营中心</Typography.Title>
+          <Typography.Text type="secondary">积分、内容、活动</Typography.Text>
+        </div>
+      </Flex>
+
+      <Row gutter={[16, 16]}>
+        <Col xs={12} sm={6}>
+          <Card size="small">
+            <Statistic title="积分发放" value={useCountUp(pointsStats?.total_issued ?? 0)} prefix={<TrophyOutlined />} />
+          </Card>
+        </Col>
+        <Col xs={12} sm={6}>
+          <Card size="small">
+            <Statistic title="积分消费" value={useCountUp(pointsStats?.total_spent ?? 0)} prefix={<ShoppingOutlined />}
+              suffix={pointsStats ? (
+                <Typography.Text type="secondary" style={{ fontSize: 12 }}>
+                  消费率{pointsStats.total_issued > 0 ? Math.round(pointsStats.total_spent / pointsStats.total_issued * 100) : 0}%
+                </Typography.Text>
+              ) : undefined}
+            />
+          </Card>
+        </Col>
+        <Col xs={12} sm={6}>
+          <Card size="small">
+            <Statistic title="活跃账户" value={useCountUp(pointsStats?.active_accounts ?? 0)} prefix={<FileTextOutlined />} />
+          </Card>
+        </Col>
+        <Col xs={12} sm={6}>
+          <Card size="small">
+            <Statistic title="线下活动" value={0} prefix={<CalendarOutlined />} />
+          </Card>
+        </Col>
+
+        {/* 积分排行 */}
+        <Col xs={24} md={12}>
+          <Card title="积分消费排行" size="small">
+            <List
+              size="small"
+              dataSource={pointsStats?.top_earners?.slice(0, 5) ?? []}
+              locale={{ emptyText: '暂无数据' }}
+              renderItem={(item, idx) => (
+                <List.Item>
+                  <Typography.Text>{idx + 1}. {item.patient_id?.slice(0, 8) ?? '未知'}</Typography.Text>
+                  <Typography.Text type="secondary">{item.total_earned} 分</Typography.Text>
+                </List.Item>
+              )}
+            />
+          </Card>
+        </Col>
+
+        {/* 热门文章 */}
+        <Col xs={24} md={12}>
+          <Card title="热门文章" size="small">
+            <List
+              size="small"
+              dataSource={[]}
+              locale={{ emptyText: '暂无数据' }}
+              renderItem={() => <List.Item />}
+            />
+          </Card>
+        </Col>
+      </Row>
+    </div>
+  );
+}