45 KiB
汕头市智界科技有限公司 — 行业插件设计规格
日期: 2026-04-19 来源: 无主题发散式互动探讨(多专家头脑风暴) 状态: Draft
1. 背景与动机
以汕头市智界科技有限公司(一人 IT 服务公司)为案例,设计针对 IT 服务行业的 ERP 插件组合,覆盖其全部经营范围。
公司经营范围:
- 软件开发
- 数字文化创意软件开发
- 人工智能基础/应用软件开发
- 信息系统集成服务
- 网络技术服务
- 软件销售
- 软件外包服务
- 计算机软硬件及辅助设备批发/零售
- 信息技术咨询服务
- 信息系统运行维护服务
- 数字内容制作服务
- 市场营销策划
设计原则:
- 一人公司优先:所有功能对单人操作友好,减少上下文切换
- 最少插件覆盖最多场景:3 个插件覆盖全部经营范围
- 快捷操作优先:高频操作一键完成,不打开完整表单
- 全局工作台:一个仪表盘掌握全局
插件组合与经营范围对照:
| 插件 | 覆盖的经营范围 |
|---|---|
| freelance(自由职业者工作台) | 软件开发、AI开发、系统集成、外包、IT咨询、数字内容、营销策划 |
| itops(IT 运维服务台) | IT 运维服务、网络技术服务 |
| inventory(已有,需扩展) | 软硬件批发零售 |
2. 插件 1:erp-plugin-freelance(自由职业者工作台)
2.1 插件元数据
[metadata]
id = "erp-freelance"
name = "自由职业者工作台"
version = "0.1.0"
description = "一人 IT 服务公司的全链路业务管理:客户→商机→报价→合同→项目→工时→开票→收支"
author = "ERP Platform"
min_platform_version = "0.1.0"
2.2 权限声明(10 实体 × 2 = 20 个权限码)
[[permissions]]
code = "client.list"
name = "查看客户"
description = "查看客户列表和详情"
[[permissions]]
code = "client.manage"
name = "管理客户"
description = "创建、编辑、删除客户"
[[permissions]]
code = "opportunity.list"
name = "查看商机"
description = "查看商机列表和详情"
[[permissions]]
code = "opportunity.manage"
name = "管理商机"
description = "创建、编辑、删除商机"
[[permissions]]
code = "quote.list"
name = "查看报价"
description = "查看报价单列表和详情"
[[permissions]]
code = "quote.manage"
name = "管理报价"
description = "创建、编辑、删除报价单"
[[permissions]]
code = "quote_line.list"
name = "查看报价明细"
description = "查看报价明细列表"
[[permissions]]
code = "quote_line.manage"
name = "管理报价明细"
description = "创建、编辑、删除报价明细"
[[permissions]]
code = "contract.list"
name = "查看合同"
description = "查看合同列表和详情"
[[permissions]]
code = "contract.manage"
name = "管理合同"
description = "创建、编辑、删除合同"
[[permissions]]
code = "project.list"
name = "查看项目"
description = "查看项目列表和详情"
[[permissions]]
code = "project.manage"
name = "管理项目"
description = "创建、编辑、删除项目"
[[permissions]]
code = "task.list"
name = "查看任务"
description = "查看任务列表和详情"
[[permissions]]
code = "task.manage"
name = "管理任务"
description = "创建、编辑、删除任务"
[[permissions]]
code = "time_entry.list"
name = "查看工时"
description = "查看工时记录列表"
[[permissions]]
code = "time_entry.manage"
name = "管理工时"
description = "创建、编辑、删除工时记录"
[[permissions]]
code = "invoice.list"
name = "查看发票"
description = "查看发票/收款列表和详情"
[[permissions]]
code = "invoice.manage"
name = "管理发票"
description = "创建、编辑、删除发票/收款记录"
[[permissions]]
code = "expense.list"
name = "查看支出"
description = "查看支出列表和详情"
[[permissions]]
code = "expense.manage"
name = "管理支出"
description = "创建、编辑、删除支出记录"
2.3 实体设计(10 个实体)
2.3.1 client(客户)
[[schema.entities]]
name = "client"
display_name = "客户"
is_public = true
[[schema.entities.fields]]
name = "name"
field_type = "string"
required = true
display_name = "客户名称"
searchable = true
[[schema.entities.fields]]
name = "contact_name"
field_type = "string"
display_name = "联系人"
[[schema.entities.fields]]
name = "phone"
field_type = "string"
display_name = "电话"
[[schema.entities.fields]]
name = "email"
field_type = "string"
display_name = "邮箱"
[[schema.entities.fields]]
name = "industry"
field_type = "string"
display_name = "行业"
ui_widget = "select"
filterable = true
options = [
{ label = "制造业", value = "manufacturing" },
{ label = "零售", value = "retail" },
{ label = "教育", value = "education" },
{ label = "医疗", value = "healthcare" },
{ label = "政府", value = "government" },
{ label = "金融", value = "finance" },
{ label = "其他", value = "other" }
]
[[schema.entities.fields]]
name = "source"
field_type = "string"
display_name = "来源"
ui_widget = "select"
options = [
{ label = "转介绍", value = "referral" },
{ label = "线上", value = "online" },
{ label = "展会", value = "exhibition" },
{ label = "老客户", value = "repeat" },
{ label = "主动开发", value = "outreach" }
]
[[schema.entities.fields]]
name = "level"
field_type = "string"
display_name = "重要等级"
ui_widget = "select"
filterable = true
options = [
{ label = "A", value = "a" },
{ label = "B", value = "b" },
{ label = "C", value = "c" }
]
[[schema.entities.fields]]
name = "status"
field_type = "string"
required = true
display_name = "状态"
ui_widget = "select"
filterable = true
default = "potential"
options = [
{ label = "潜在", value = "potential" },
{ label = "活跃", value = "active" },
{ label = "休眠", value = "dormant" },
{ label = "流失", value = "lost" }
]
[[schema.entities.fields]]
name = "address"
field_type = "string"
display_name = "地址"
[[schema.entities.fields]]
name = "notes"
field_type = "string"
display_name = "备注"
ui_widget = "textarea"
2.3.2 opportunity(商机)
[[schema.entities]]
name = "opportunity"
display_name = "商机"
[[schema.entities.fields]]
name = "client_id"
field_type = "uuid"
required = true
display_name = "客户"
ui_widget = "entity_select"
ref_entity = "client"
ref_label_field = "name"
ref_search_fields = ["name"]
[[schema.entities.fields]]
name = "title"
field_type = "string"
required = true
display_name = "商机名称"
searchable = true
[[schema.entities.fields]]
name = "business_type"
field_type = "string"
required = true
display_name = "业务类型"
ui_widget = "select"
filterable = true
options = [
{ label = "软件开发", value = "software_development" },
{ label = "AI 开发", value = "ai_development" },
{ label = "系统集成", value = "system_integration" },
{ label = "软件外包", value = "software_outsourcing" },
{ label = "IT 咨询", value = "it_consulting" },
{ label = "数字内容", value = "digital_content" },
{ label = "营销策划", value = "marketing_planning" }
]
[[schema.entities.fields]]
name = "stage"
field_type = "string"
required = true
display_name = "阶段"
ui_widget = "select"
filterable = true
default = "visit"
options = [
{ label = "初访", value = "visit" },
{ label = "需求确认", value = "requirement" },
{ label = "报价", value = "quote" },
{ label = "谈判", value = "negotiation" },
{ label = "成交", value = "won" },
{ label = "失败", value = "lost" }
]
[[schema.entities.fields]]
name = "estimated_amount"
field_type = "decimal"
display_name = "预估金额"
sortable = true
[[schema.entities.fields]]
name = "probability"
field_type = "integer"
display_name = "成交概率(%)"
[[schema.entities.fields]]
name = "expected_close_date"
field_type = "date"
display_name = "预计成交日期"
[[schema.entities.fields]]
name = "next_follow_up"
field_type = "date"
display_name = "下次跟进日期"
[[schema.entities.fields]]
name = "description"
field_type = "string"
display_name = "需求描述"
ui_widget = "textarea"
2.3.3 quote(报价单)
[[schema.entities]]
name = "quote"
display_name = "报价单"
[[schema.entities.fields]]
name = "client_id"
field_type = "uuid"
required = true
display_name = "客户"
ui_widget = "entity_select"
ref_entity = "client"
ref_label_field = "name"
ref_search_fields = ["name"]
[[schema.entities.fields]]
name = "opportunity_id"
field_type = "uuid"
display_name = "关联商机"
ref_entity = "opportunity"
[[schema.entities.fields]]
name = "quote_number"
field_type = "string"
required = true
display_name = "报价单号"
unique = true
[[schema.entities.fields]]
name = "status"
field_type = "string"
required = true
display_name = "状态"
ui_widget = "select"
filterable = true
default = "draft"
options = [
{ label = "草稿", value = "draft" },
{ label = "已发送", value = "sent" },
{ label = "已接受", value = "accepted" },
{ label = "已拒绝", value = "rejected" },
{ label = "已过期", value = "expired" }
]
[[schema.entities.fields]]
name = "valid_until"
field_type = "date"
display_name = "有效期至"
[[schema.entities.fields]]
name = "subtotal"
field_type = "decimal"
display_name = "小计"
sortable = true
[[schema.entities.fields]]
name = "tax_rate"
field_type = "decimal"
display_name = "税率(%)"
[[schema.entities.fields]]
name = "total_amount"
field_type = "decimal"
display_name = "总金额"
sortable = true
[[schema.entities.fields]]
name = "notes"
field_type = "string"
display_name = "备注"
ui_widget = "textarea"
[[schema.entities.relations]]
entity = "quote_line"
foreign_key = "quote_id"
on_delete = "cascade"
name = "lines"
type = "one_to_many"
display_field = "item_name"
2.3.4 quote_line(报价明细行)
[[schema.entities]]
name = "quote_line"
display_name = "报价明细"
[[schema.entities.fields]]
name = "quote_id"
field_type = "uuid"
required = true
display_name = "报价单"
ref_entity = "quote"
[[schema.entities.fields]]
name = "item_name"
field_type = "string"
required = true
display_name = "项目名称"
[[schema.entities.fields]]
name = "description"
field_type = "string"
display_name = "描述"
[[schema.entities.fields]]
name = "quantity"
field_type = "decimal"
required = true
display_name = "数量"
default = 1
[[schema.entities.fields]]
name = "unit_price"
field_type = "decimal"
required = true
display_name = "单价"
[[schema.entities.fields]]
name = "unit"
field_type = "string"
display_name = "单位"
ui_widget = "select"
default = "project"
options = [
{ label = "项目", value = "project" },
{ label = "人月", value = "person_month" },
{ label = "人天", value = "person_day" },
{ label = "小时", value = "hour" },
{ label = "个", value = "piece" },
{ label = "套", value = "set" }
]
[[schema.entities.fields]]
name = "amount"
field_type = "decimal"
display_name = "金额"
2.3.5 contract(合同)
[[schema.entities]]
name = "contract"
display_name = "合同"
[[schema.entities.fields]]
name = "client_id"
field_type = "uuid"
required = true
display_name = "客户"
ui_widget = "entity_select"
ref_entity = "client"
ref_label_field = "name"
ref_search_fields = ["name"]
[[schema.entities.fields]]
name = "opportunity_id"
field_type = "uuid"
display_name = "关联商机"
ref_entity = "opportunity"
[[schema.entities.fields]]
name = "quote_id"
field_type = "uuid"
display_name = "关联报价"
ref_entity = "quote"
[[schema.entities.fields]]
name = "contract_number"
field_type = "string"
required = true
display_name = "合同编号"
unique = true
[[schema.entities.fields]]
name = "title"
field_type = "string"
required = true
display_name = "合同名称"
searchable = true
[[schema.entities.fields]]
name = "type"
field_type = "string"
required = true
display_name = "合同类型"
ui_widget = "select"
filterable = true
options = [
{ label = "开发合同", value = "development" },
{ label = "集成合同", value = "integration" },
{ label = "外包合同", value = "outsourcing" },
{ label = "咨询合同", value = "consulting" },
{ label = "维保合同", value = "maintenance" },
{ label = "销售合同", value = "sales" },
{ label = "其他", value = "other" }
]
[[schema.entities.fields]]
name = "status"
field_type = "string"
required = true
display_name = "状态"
ui_widget = "select"
filterable = true
default = "drafting"
options = [
{ label = "草拟中", value = "drafting" },
{ label = "待签署", value = "pending_signature" },
{ label = "执行中", value = "active" },
{ label = "已完成", value = "completed" },
{ label = "已终止", value = "terminated" }
]
[[schema.entities.fields]]
name = "amount"
field_type = "decimal"
required = true
display_name = "合同金额"
sortable = true
[[schema.entities.fields]]
name = "paid_amount"
field_type = "decimal"
display_name = "已付金额"
default = 0
[[schema.entities.fields]]
name = "start_date"
field_type = "date"
display_name = "开始日期"
[[schema.entities.fields]]
name = "end_date"
field_type = "date"
display_name = "结束日期"
[[schema.entities.fields]]
name = "payment_terms"
field_type = "string"
display_name = "付款条款"
[[schema.entities.fields]]
name = "notes"
field_type = "string"
display_name = "备注"
ui_widget = "textarea"
2.3.6 project(项目)
[[schema.entities]]
name = "project"
display_name = "项目"
[[schema.entities.fields]]
name = "client_id"
field_type = "uuid"
required = true
display_name = "客户"
ui_widget = "entity_select"
ref_entity = "client"
ref_label_field = "name"
ref_search_fields = ["name"]
[[schema.entities.fields]]
name = "contract_id"
field_type = "uuid"
display_name = "关联合同"
ref_entity = "contract"
[[schema.entities.fields]]
name = "opportunity_id"
field_type = "uuid"
display_name = "关联商机"
ref_entity = "opportunity"
[[schema.entities.fields]]
name = "name"
field_type = "string"
required = true
display_name = "项目名称"
searchable = true
[[schema.entities.fields]]
name = "business_type"
field_type = "string"
display_name = "业务类型"
ui_widget = "select"
filterable = true
options = [
{ label = "软件开发", value = "software_development" },
{ label = "AI 开发", value = "ai_development" },
{ label = "系统集成", value = "system_integration" },
{ label = "软件外包", value = "software_outsourcing" },
{ label = "IT 咨询", value = "it_consulting" },
{ label = "数字内容", value = "digital_content" },
{ label = "营销策划", value = "marketing_planning" }
]
[[schema.entities.fields]]
name = "deliverable_type"
field_type = "string"
display_name = "交付物类型"
ui_widget = "select"
options = [
{ label = "软件", value = "software" },
{ label = "网站", value = "website" },
{ label = "小程序", value = "miniprogram" },
{ label = "视频", value = "video" },
{ label = "设计稿", value = "design" },
{ label = "文档", value = "document" },
{ label = "咨询报告", value = "consulting_report" }
]
[[schema.entities.fields]]
name = "status"
field_type = "string"
required = true
display_name = "状态"
ui_widget = "select"
filterable = true
default = "pending"
options = [
{ label = "待开始", value = "pending" },
{ label = "进行中", value = "in_progress" },
{ label = "已交付", value = "delivered" },
{ label = "验收中", value = "accepting" },
{ label = "已完成", value = "completed" },
{ label = "已搁置", value = "shelved" }
]
[[schema.entities.fields]]
name = "start_date"
field_type = "date"
display_name = "开始日期"
[[schema.entities.fields]]
name = "end_date"
field_type = "date"
display_name = "截止日期"
[[schema.entities.fields]]
name = "contract_amount"
field_type = "decimal"
display_name = "合同金额"
sortable = true
[[schema.entities.fields]]
name = "description"
field_type = "string"
display_name = "项目说明"
ui_widget = "textarea"
[[schema.entities.relations]]
entity = "task"
foreign_key = "project_id"
on_delete = "cascade"
name = "tasks"
type = "one_to_many"
display_field = "title"
[[schema.entities.relations]]
entity = "time_entry"
foreign_key = "project_id"
on_delete = "cascade"
name = "time_entries"
type = "one_to_many"
display_field = "description"
2.3.7 task(任务)
[[schema.entities]]
name = "task"
display_name = "任务"
[[schema.entities.fields]]
name = "project_id"
field_type = "uuid"
required = true
display_name = "所属项目"
ui_widget = "entity_select"
ref_entity = "project"
ref_label_field = "name"
ref_search_fields = ["name"]
[[schema.entities.fields]]
name = "title"
field_type = "string"
required = true
display_name = "任务标题"
searchable = true
[[schema.entities.fields]]
name = "status"
field_type = "string"
required = true
display_name = "状态"
ui_widget = "select"
filterable = true
default = "todo"
options = [
{ label = "待办", value = "todo" },
{ label = "进行中", value = "in_progress" },
{ label = "已完成", value = "done" },
{ label = "已取消", value = "cancelled" }
]
[[schema.entities.fields]]
name = "priority"
field_type = "string"
required = true
display_name = "优先级"
ui_widget = "select"
filterable = true
default = "medium"
options = [
{ label = "紧急", value = "urgent" },
{ label = "高", value = "high" },
{ label = "中", value = "medium" },
{ label = "低", value = "low" }
]
[[schema.entities.fields]]
name = "due_date"
field_type = "date"
display_name = "截止日期"
[[schema.entities.fields]]
name = "estimated_hours"
field_type = "decimal"
display_name = "预估工时"
[[schema.entities.fields]]
name = "actual_hours"
field_type = "decimal"
display_name = "实际工时"
[[schema.entities.fields]]
name = "description"
field_type = "string"
display_name = "详细说明"
ui_widget = "textarea"
2.3.8 time_entry(工时记录)
[[schema.entities]]
name = "time_entry"
display_name = "工时记录"
[[schema.entities.fields]]
name = "task_id"
field_type = "uuid"
display_name = "关联任务"
ui_widget = "entity_select"
ref_entity = "task"
ref_label_field = "title"
ref_search_fields = ["title"]
[[schema.entities.fields]]
name = "project_id"
field_type = "uuid"
required = true
display_name = "关联项目"
ui_widget = "entity_select"
ref_entity = "project"
ref_label_field = "name"
ref_search_fields = ["name"]
[[schema.entities.fields]]
name = "date"
field_type = "date"
required = true
display_name = "日期"
[[schema.entities.fields]]
name = "hours"
field_type = "decimal"
required = true
display_name = "时长(小时)"
[[schema.entities.fields]]
name = "description"
field_type = "string"
display_name = "工作内容"
2.3.9 invoice(发票/收款)
[[schema.entities]]
name = "invoice"
display_name = "发票/收款"
[[schema.entities.fields]]
name = "client_id"
field_type = "uuid"
required = true
display_name = "客户"
ui_widget = "entity_select"
ref_entity = "client"
ref_label_field = "name"
ref_search_fields = ["name"]
[[schema.entities.fields]]
name = "project_id"
field_type = "uuid"
display_name = "关联项目"
ref_entity = "project"
[[schema.entities.fields]]
name = "contract_id"
field_type = "uuid"
display_name = "关联合同"
ref_entity = "contract"
[[schema.entities.fields]]
name = "invoice_number"
field_type = "string"
required = true
display_name = "发票号"
unique = true
[[schema.entities.fields]]
name = "type"
field_type = "string"
required = true
display_name = "类型"
ui_widget = "select"
filterable = true
options = [
{ label = "开票", value = "invoice" },
{ label = "收款记录", value = "payment" }
]
[[schema.entities.fields]]
name = "amount"
field_type = "decimal"
required = true
display_name = "金额"
sortable = true
[[schema.entities.fields]]
name = "status"
field_type = "string"
required = true
display_name = "状态"
ui_widget = "select"
filterable = true
default = "pending"
options = [
{ label = "待开票", value = "pending" },
{ label = "已开票", value = "issued" },
{ label = "部分收款", value = "partial" },
{ label = "已收款", value = "paid" },
{ label = "已逾期", value = "overdue" }
]
[[schema.entities.fields]]
name = "issue_date"
field_type = "date"
display_name = "开票日期"
[[schema.entities.fields]]
name = "due_date"
field_type = "date"
display_name = "到期日"
[[schema.entities.fields]]
name = "payment_date"
field_type = "date"
display_name = "实际收款日期"
[[schema.entities.fields]]
name = "notes"
field_type = "string"
display_name = "备注"
ui_widget = "textarea"
2.3.10 expense(支出)
[[schema.entities]]
name = "expense"
display_name = "支出"
[[schema.entities.fields]]
name = "project_id"
field_type = "uuid"
display_name = "关联项目"
ref_entity = "project"
[[schema.entities.fields]]
name = "category"
field_type = "string"
required = true
display_name = "类别"
ui_widget = "select"
filterable = true
options = [
{ label = "硬件", value = "hardware" },
{ label = "软件订阅", value = "software" },
{ label = "云服务", value = "cloud" },
{ label = "差旅", value = "travel" },
{ label = "餐饮", value = "meal" },
{ label = "办公用品", value = "office" },
{ label = "其他", value = "other" }
]
[[schema.entities.fields]]
name = "amount"
field_type = "decimal"
required = true
display_name = "金额"
sortable = true
[[schema.entities.fields]]
name = "date"
field_type = "date"
required = true
display_name = "日期"
[[schema.entities.fields]]
name = "vendor"
field_type = "string"
display_name = "供应商"
[[schema.entities.fields]]
name = "description"
field_type = "string"
display_name = "描述"
2.4 编号规则
[[numbering]]
entity = "quote"
field = "quote_number"
prefix = "QT"
format = "{PREFIX}-{YEAR}-{SEQ}"
seq_length = 4
[[numbering]]
entity = "contract"
field = "contract_number"
prefix = "CT"
format = "{PREFIX}-{YEAR}-{SEQ}"
seq_length = 4
[[numbering]]
entity = "invoice"
field = "invoice_number"
prefix = "INV"
format = "{PREFIX}-{YEAR}-{SEQ}"
seq_length = 4
2.5 页面设计(4 个页面)
页面 1:全局工作台(Dashboard)
展示内容:
- 财务概览:本月收入/支出/利润、应收总额、逾期金额
- 紧急待办:今日到期任务、逾期收款、即将到期合同(7天内)
- 活跃项目:进行中项目卡片(进度条 = 已用工时/预估工时)
- 最新工单:最近 5 条 itops 工单(如已安装)
- 商机跟进提醒:next_follow_up 在本周内的商机
快捷操作按钮条(页面顶部):
- 开始/停止计时(悬浮计时器)
- 快速记支出(3 字段:金额+分类+备注)
- 新建报价
- 新建工单(如 itops 已安装)
[[ui.pages]]
type = "dashboard"
label = "工作台"
icon = "DashboardOutlined"
页面 2:客户管理
客户列表(支持搜索、按来源/行业/等级/状态筛选)+ 客户详情 Tab 页:
- Tab 1:基本信息
- Tab 2:商机列表(看板视图,按阶段分列)
- Tab 3:报价/合同
- Tab 4:项目
- Tab 5:发票/收支
从客户详情一键生成:报价单 / 合同 / 项目
[[ui.pages]]
type = "tabs"
label = "客户管理"
icon = "team"
[[ui.pages.tabs]]
label = "客户列表"
type = "crud"
entity = "client"
enable_search = true
[[ui.pages]]
type = "detail"
entity = "client"
label = "客户详情"
[[ui.pages.sections]]
type = "fields"
label = "基本信息"
fields = ["name", "contact_name", "phone", "email", "industry", "source", "level", "status", "address", "notes"]
[[ui.pages.sections]]
type = "crud"
label = "商机"
entity = "opportunity"
filter_field = "client_id"
[[ui.pages.sections]]
type = "crud"
label = "报价/合同"
entity = "quote"
filter_field = "client_id"
[[ui.pages.sections]]
type = "crud"
label = "项目"
entity = "project"
filter_field = "client_id"
[[ui.pages.sections]]
type = "crud"
label = "发票"
entity = "invoice"
filter_field = "client_id"
[[ui.pages]]
type = "kanban"
entity = "opportunity"
label = "商机看板"
icon = "swap"
lane_field = "stage"
lane_order = ["visit", "requirement", "quote", "negotiation", "won", "lost"]
card_title_field = "title"
card_subtitle_field = "estimated_amount"
card_fields = ["business_type", "probability"]
enable_drag = true
页面 3:项目工作台
项目列表 → 项目详情 Tab 页:
- Tab 1:项目信息
- Tab 2:任务列表(状态分组,支持拖拽排序)
- Tab 3:工时记录(支持快速录入)
- Tab 4:关联发票
[[ui.pages]]
type = "crud"
entity = "project"
label = "项目管理"
icon = "project"
enable_search = true
[[ui.pages]]
type = "detail"
entity = "project"
label = "项目详情"
[[ui.pages.sections]]
type = "fields"
label = "项目信息"
fields = ["name", "client_id", "contract_id", "business_type", "deliverable_type", "status", "start_date", "end_date", "contract_amount", "description"]
[[ui.pages.sections]]
type = "crud"
label = "任务"
entity = "task"
filter_field = "project_id"
[[ui.pages.sections]]
type = "crud"
label = "工时记录"
entity = "time_entry"
filter_field = "project_id"
[[ui.pages.sections]]
type = "crud"
label = "发票"
entity = "invoice"
filter_field = "project_id"
页面 4:财务中心
Tab 1:报价管理(报价单列表 + 详情) Tab 2:合同管理(合同列表 + 详情 + 到期预警) Tab 3:发票/收款(发票列表 + 收支统计图表)
[[ui.pages]]
type = "tabs"
label = "财务中心"
icon = "account-book"
[[ui.pages.tabs]]
label = "报价管理"
type = "crud"
entity = "quote"
enable_search = true
[[ui.pages.tabs]]
label = "合同管理"
type = "crud"
entity = "contract"
enable_search = true
[[ui.pages.tabs]]
label = "发票/收款"
type = "crud"
entity = "invoice"
enable_search = true
[[ui.pages]]
type = "crud"
entity = "expense"
label = "支出管理"
icon = "pay-circle"
enable_search = true
3. 插件 2:erp-plugin-itops(IT 运维服务台)
3.1 插件元数据
[metadata]
id = "erp-itops"
name = "IT 运维服务台"
version = "0.1.0"
description = "IT 运维工单管理 + SLA 追踪 + 定期巡检"
author = "ERP Platform"
min_platform_version = "0.1.0"
注意:itops 对 freelance 是松耦合可选依赖,不在 metadata.dependencies 中声明。跨插件引用通过 ref_plugin + ref_fallback_label 运行时降级。
3.2 权限声明(4 实体 × 2 = 8 个权限码)
[[permissions]]
code = "service_contract.list"
name = "查看维保合同"
description = "查看维保合同列表和详情"
[[permissions]]
code = "service_contract.manage"
name = "管理维保合同"
description = "创建、编辑、删除维保合同"
[[permissions]]
code = "ticket.list"
name = "查看工单"
description = "查看工单列表和详情"
[[permissions]]
code = "ticket.manage"
name = "管理工单"
description = "创建、编辑、删除工单"
[[permissions]]
code = "check_plan.list"
name = "查看巡检计划"
description = "查看巡检计划列表和详情"
[[permissions]]
code = "check_plan.manage"
name = "管理巡检计划"
description = "创建、编辑、删除巡检计划"
[[permissions]]
code = "check_record.list"
name = "查看巡检记录"
description = "查看巡检记录列表"
[[permissions]]
code = "check_record.manage"
name = "管理巡检记录"
description = "创建、编辑、删除巡检记录"
3.3 实体设计(4 个实体)
3.3.1 service_contract(维保合同)
[[schema.entities]]
name = "service_contract"
display_name = "维保合同"
[[schema.entities.fields]]
name = "client_id"
field_type = "uuid"
display_name = "客户"
ui_widget = "entity_select"
ref_plugin = "erp-freelance"
ref_entity = "client"
ref_label_field = "name"
ref_search_fields = ["name"]
ref_fallback_label = "外部客户"
[[schema.entities.fields]]
name = "contract_number"
field_type = "string"
required = true
display_name = "合同编号"
unique = true
[[schema.entities.fields]]
name = "name"
field_type = "string"
required = true
display_name = "合同名称"
searchable = true
[[schema.entities.fields]]
name = "service_scope"
field_type = "string"
display_name = "服务范围"
ui_widget = "textarea"
[[schema.entities.fields]]
name = "sla_level"
field_type = "string"
required = true
display_name = "SLA 等级"
ui_widget = "select"
filterable = true
default = "standard"
options = [
{ label = "标准", value = "standard" },
{ label = "银牌", value = "silver" },
{ label = "金牌", value = "gold" }
]
[[schema.entities.fields]]
name = "sla_response_hours"
field_type = "integer"
display_name = "SLA 响应时间(小时)"
default = 8
[[schema.entities.fields]]
name = "sla_resolve_hours"
field_type = "integer"
display_name = "SLA 解决时间(小时)"
default = 48
[[schema.entities.fields]]
name = "status"
field_type = "string"
required = true
display_name = "状态"
ui_widget = "select"
filterable = true
default = "active"
options = [
{ label = "生效中", value = "active" },
{ label = "即将到期", value = "expiring" },
{ label = "已过期", value = "expired" },
{ label = "已终止", value = "terminated" }
]
[[schema.entities.fields]]
name = "start_date"
field_type = "date"
required = true
display_name = "开始日期"
[[schema.entities.fields]]
name = "end_date"
field_type = "date"
required = true
display_name = "结束日期"
[[schema.entities.fields]]
name = "amount"
field_type = "decimal"
display_name = "合同金额"
sortable = true
[[schema.entities.fields]]
name = "payment_terms"
field_type = "string"
display_name = "付款条款"
[[schema.entities.fields]]
name = "notes"
field_type = "string"
display_name = "备注"
ui_widget = "textarea"
[[schema.entities.relations]]
entity = "ticket"
foreign_key = "contract_id"
on_delete = "nullify"
name = "tickets"
type = "one_to_many"
display_field = "title"
[[schema.entities.relations]]
entity = "check_plan"
foreign_key = "contract_id"
on_delete = "cascade"
name = "check_plans"
type = "one_to_many"
display_field = "name"
3.3.2 ticket(工单)
[[schema.entities]]
name = "ticket"
display_name = "工单"
[[schema.entities.fields]]
name = "contract_id"
field_type = "uuid"
display_name = "维保合同"
ui_widget = "entity_select"
ref_entity = "service_contract"
ref_label_field = "name"
ref_search_fields = ["name"]
[[schema.entities.fields]]
name = "client_id"
field_type = "uuid"
display_name = "客户"
ui_widget = "entity_select"
ref_plugin = "erp-freelance"
ref_entity = "client"
ref_label_field = "name"
ref_search_fields = ["name"]
ref_fallback_label = "外部客户"
[[schema.entities.fields]]
name = "title"
field_type = "string"
required = true
display_name = "工单标题"
searchable = true
[[schema.entities.fields]]
name = "type"
field_type = "string"
required = true
display_name = "类型"
ui_widget = "select"
filterable = true
default = "fault"
options = [
{ label = "故障", value = "fault" },
{ label = "巡检", value = "check" },
{ label = "咨询", value = "consult" },
{ label = "变更", value = "change" },
{ label = "其他", value = "other" }
]
[[schema.entities.fields]]
name = "priority"
field_type = "string"
required = true
display_name = "优先级"
ui_widget = "select"
filterable = true
default = "medium"
options = [
{ label = "紧急", value = "urgent" },
{ label = "高", value = "high" },
{ label = "中", value = "medium" },
{ label = "低", value = "low" }
]
[[schema.entities.fields]]
name = "status"
field_type = "string"
required = true
display_name = "状态"
ui_widget = "select"
filterable = true
default = "open"
options = [
{ label = "待处理", value = "open" },
{ label = "处理中", value = "in_progress" },
{ label = "等待客户", value = "waiting_client" },
{ label = "已解决", value = "resolved" },
{ label = "已关闭", value = "closed" }
]
[[schema.entities.fields]]
name = "channel"
field_type = "string"
display_name = "来源渠道"
ui_widget = "select"
options = [
{ label = "电话", value = "phone" },
{ label = "微信", value = "wechat" },
{ label = "邮件", value = "email" },
{ label = "系统", value = "system" }
]
[[schema.entities.fields]]
name = "description"
field_type = "string"
display_name = "问题描述"
ui_widget = "textarea"
[[schema.entities.fields]]
name = "resolution"
field_type = "string"
display_name = "解决方案"
ui_widget = "textarea"
[[schema.entities.fields]]
name = "responded_at"
field_type = "date_time"
display_name = "首次响应时间"
[[schema.entities.fields]]
name = "resolved_at"
field_type = "date_time"
display_name = "解决时间"
[[schema.entities.fields]]
name = "closed_at"
field_type = "date_time"
display_name = "关闭时间"
3.3.3 check_plan(巡检计划)
[[schema.entities]]
name = "check_plan"
display_name = "巡检计划"
[[schema.entities.fields]]
name = "contract_id"
field_type = "uuid"
required = true
display_name = "维保合同"
ui_widget = "entity_select"
ref_entity = "service_contract"
ref_label_field = "name"
ref_search_fields = ["name"]
[[schema.entities.fields]]
name = "client_id"
field_type = "uuid"
display_name = "客户"
ui_widget = "entity_select"
ref_plugin = "erp-freelance"
ref_entity = "client"
ref_label_field = "name"
ref_search_fields = ["name"]
ref_fallback_label = "外部客户"
[[schema.entities.fields]]
name = "name"
field_type = "string"
required = true
display_name = "计划名称"
searchable = true
[[schema.entities.fields]]
name = "frequency"
field_type = "string"
required = true
display_name = "巡检频率"
ui_widget = "select"
options = [
{ label = "每周", value = "weekly" },
{ label = "每两周", value = "biweekly" },
{ label = "每月", value = "monthly" },
{ label = "每季度", value = "quarterly" }
]
[[schema.entities.fields]]
name = "check_items"
field_type = "json"
display_name = "检查项"
[[schema.entities.fields]]
name = "status"
field_type = "string"
required = true
display_name = "状态"
ui_widget = "select"
default = "active"
options = [
{ label = "启用", value = "active" },
{ label = "停用", value = "inactive" }
]
[[schema.entities.fields]]
name = "next_check_date"
field_type = "date"
display_name = "下次巡检日期"
[[schema.entities.fields]]
name = "notes"
field_type = "string"
display_name = "备注"
ui_widget = "textarea"
[[schema.entities.relations]]
entity = "check_record"
foreign_key = "plan_id"
on_delete = "cascade"
name = "records"
type = "one_to_many"
display_field = "check_date"
3.3.4 check_record(巡检记录)
[[schema.entities]]
name = "check_record"
display_name = "巡检记录"
[[schema.entities.fields]]
name = "plan_id"
field_type = "uuid"
required = true
display_name = "巡检计划"
ui_widget = "entity_select"
ref_entity = "check_plan"
ref_label_field = "name"
ref_search_fields = ["name"]
[[schema.entities.fields]]
name = "contract_id"
field_type = "uuid"
display_name = "维保合同"
ref_entity = "service_contract"
[[schema.entities.fields]]
name = "client_id"
field_type = "uuid"
display_name = "客户"
ui_widget = "entity_select"
ref_plugin = "erp-freelance"
ref_entity = "client"
ref_label_field = "name"
ref_search_fields = ["name"]
ref_fallback_label = "外部客户"
[[schema.entities.fields]]
name = "check_date"
field_type = "date"
required = true
display_name = "巡检日期"
[[schema.entities.fields]]
name = "result"
field_type = "string"
required = true
display_name = "结果"
ui_widget = "select"
filterable = true
options = [
{ label = "正常", value = "normal" },
{ label = "有异常", value = "abnormal" }
]
[[schema.entities.fields]]
name = "items_data"
field_type = "json"
display_name = "检查项结果"
[[schema.entities.fields]]
name = "issues_found"
field_type = "string"
display_name = "发现的问题"
ui_widget = "textarea"
[[schema.entities.fields]]
name = "actions_taken"
field_type = "string"
display_name = "采取措施"
ui_widget = "textarea"
[[schema.entities.fields]]
name = "notes"
field_type = "string"
display_name = "备注"
ui_widget = "textarea"
3.4 编号规则
[[numbering]]
entity = "service_contract"
field = "contract_number"
prefix = "SC"
format = "{PREFIX}-{YEAR}-{SEQ}"
seq_length = 4
3.5 页面设计(3 个页面)
页面 1:运维概览(全局工作台的一部分)
作为全局工作台的一个区域展示:
- 活跃合同数 + 即将到期合同预警
- 本月工单统计(按状态饼图)
- SLA 达标率(百分比 + 趋势)
- 今日待巡检列表
- 最近 5 条工单
快捷操作:快速创建工单(3 字段:标题+客户+优先级)
页面 2:合同管理
维保合同列表(支持按状态/客户/到期日筛选)+ 合同详情 Tab 页:
- Tab 1:合同信息
- Tab 2:关联工单
- Tab 3:巡检计划 + 巡检记录
[[ui.pages]]
type = "crud"
entity = "service_contract"
label = "合同管理"
icon = "file-text"
enable_search = true
[[ui.pages]]
type = "detail"
entity = "service_contract"
label = "合同详情"
[[ui.pages.sections]]
type = "fields"
label = "合同信息"
fields = ["name", "client_id", "service_scope", "sla_level", "sla_response_hours", "sla_resolve_hours", "status", "start_date", "end_date", "amount", "payment_terms", "notes"]
[[ui.pages.sections]]
type = "crud"
label = "工单"
entity = "ticket"
filter_field = "contract_id"
[[ui.pages.sections]]
type = "crud"
label = "巡检计划"
entity = "check_plan"
filter_field = "contract_id"
[[ui.pages.sections]]
type = "crud"
label = "巡检记录"
entity = "check_record"
filter_field = "contract_id"
页面 3:工单中心
Tab 1:工单列表(按状态分 Tab:待处理/处理中/已解决/已关闭) Tab 2:巡检管理(巡检计划列表 + 巡检记录列表)
工单详情展示 SLA 倒计时(超时变红预警)
[[ui.pages]]
type = "tabs"
label = "工单中心"
icon = "tool"
[[ui.pages.tabs]]
label = "工单列表"
type = "crud"
entity = "ticket"
enable_search = true
[[ui.pages.tabs]]
label = "巡检计划"
type = "crud"
entity = "check_plan"
enable_search = true
[[ui.pages.tabs]]
label = "巡检记录"
type = "crud"
entity = "check_record"
enable_search = true
3.6 SLA 自动计算规则
| SLA 等级 | 响应时间 | 解决时间 | 创建工单时自动带入 |
|---|---|---|---|
| 标准 | 8 小时 | 48 小时 | sla_response_hours=8, sla_resolve_hours=48 |
| 银牌 | 4 小时 | 24 小时 | sla_response_hours=4, sla_resolve_hours=24 |
| 金牌 | 2 小时 | 8 小时 | sla_response_hours=2, sla_resolve_hours=8 |
工单列表中实时显示 SLA 倒计时,超时变红预警。
4. 跨插件引用关系
itops.service_contract.client_id → erp-freelance.client (ref_plugin + ref_fallback_label 降级)
itops.ticket.client_id → erp-freelance.client
itops.check_plan.client_id → erp-freelance.client
itops.check_record.client_id → erp-freelance.client
降级行为(freelance 未安装时):client_id 降级为文本输入字段,显示 ref_fallback_label "外部客户"。
5. inventory 插件扩展建议
在现有 inventory 插件的 product 实体增加字段:
[[schema.entities.fields]]
name = "product_type"
field_type = "string"
display_name = "产品类型"
ui_widget = "select"
filterable = true
default = "physical"
options = [
{ label = "实物", value = "physical" },
{ label = "虚拟", value = "virtual" },
{ label = "服务", value = "service" }
]
覆盖"计算机软硬件及辅助设备批发/零售"的经营范围。virtual/service 走零库存逻辑。
6. 全局工作台合并设计
freelance 和 itops 的仪表盘合并为一个全局工作台,布局如下:
┌─────────────────────────────────────────────────────┐
│ 快捷操作栏:[计时] [记支出] [新报价] [新工单] │
├──────────────────────┬──────────────────────────────┤
│ 财务概览 │ 紧急待办 │
│ 本月收入: ¥XX,XXX │ 逾期收款: 2 笔 │
│ 本月支出: ¥X,XXX │ 今日到期任务: 3 项 │
│ 利润: ¥XX,XXX │ 即将到期合同: 1 份(7天内) │
│ 应收: ¥XX,XXX │ 待处理工单: 4 条 │
├──────────────────────┼──────────────────────────────┤
│ 活跃项目 (4) │ 运维概览 │
│ [项目A ████░░ 60%] │ 活跃合同: 5 份 │
│ [项目B ██░░░░ 30%] │ SLA 达标率: 96% │
│ [项目C ██████ 100%] │ 今日待巡检: 2 项 │
│ │ 最新工单: ... │
├──────────────────────┴──────────────────────────────┤
│ 商机跟进提醒 │
│ 张三(XX公司) - 网站开发 - 明天需跟进 │
│ 李四(YY公司) - AI方案 - 后天到期 │
└─────────────────────────────────────────────────────┘
7. 实施优先级
P1: freelance 插件核心实体(client, opportunity, project, task, time_entry)
P2: freelance 插件财务实体(quote, quote_line, contract, invoice, expense)
P3: freelance 页面(全局工作台 + 客户管理 + 项目工作台 + 财务中心)
P4: itops 插件(全部实体 + 页面)
P5: inventory 扩展(product_type 字段)
P6: 全局工作台合并 + 快捷操作
8. 验证矩阵
| 验证场景 | 预期结果 |
|---|---|
| 单独安装 freelance | 全部功能正常,客户字段内部关联 |
| 单独安装 itops(不装 freelance) | client_id 降级为文本输入 |
| 同时安装 freelance + itops | client_id 自动关联 freelance.client,下拉选择客户 |
| 创建商机 → 创建报价 → 转合同 → 创建项目 | 全链路数据流通 |
| 项目中记录工时 → 生成发票 | 工时汇总可关联到发票 |
| 创建维保合同 → 设定巡检计划 → 执行巡检 → 创建工单 | 运维全流程 |
| SLA 超时预警 | 工单创建后超时自动标红 |
| 合同到期提醒 | 全局工作台显示即将到期合同 |
| 报价单号/合同编号/发票号自动生成 | QT-2026-0001 / CT-2026-0001 / INV-2026-0001 |
9. 讨论溯源
本文档基于 2026-04-19 的无主题发散式互动探讨产出,经过多专家头脑风暴审查(UX 专家、技术架构专家、业务顾问),采纳了以下关键建议:
- 新增 contract 实体(B2B 必要环节)
- 页面从 10 个压缩到 7 个(合并仪表盘+整合 tab)
- project 增加 business_type/deliverable_type 枚举覆盖全部经营范围
- 全局工作台 + 快捷操作(瑞士军刀原则)
- itops client_id 使用 ref_plugin + ref_fallback_label 实现可选跨插件引用
- inventory 扩展 product_type 支持软硬件销售
Spec 审查修正记录:
- C1: options 改为
{ label, value }对象数组 - C2:
default_value改为default - C3:
generated = true改为[[numbering]]段 - C4: 跨插件引用改用
ref_plugin+ref_label_field - C5:
datetime改为date_time - C6:
text改为string+ui_widget = "textarea" - I2:
number改为decimal/integer - I5: uuid 字段移除
filterable,改用ui_widget = "entity_select"